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Frequently asked questions
What is Sensoria?
Sensoria stands for stylish entertainment. We provide a twist on traditional off-season and archival sample collection sales. With beautiful imagery and storytelling, we bring new life to clothes.

Sensoria is an all-encompassing, elevated shopping platform — an elegant online & in-person experience that stimulates the senses.Sensoria is an exhilarating exercise in pure inventory management.

We provide access to highly curated capsule collections at generous points from brands and retailers. Each collection will be available to shop for a limited time only.
When will my order ship?
All orders placed before 5pm EST on a business day will be processed for shipment within 3 business days from date of purchase.

All orders placed after 5pm EST on a business day will be processed for shipment within 4 business days from date of purchase.

We cannot be held responsible for any lost or stolen packages. These issues have to be dealt with directly through the shipping company.
What is your return policy?
All items purchased are final sale; no exchanges, returns or refunds.

Please note that all merchandise is sold as is, and there may be slight defects or wear on items.
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